Privacy Policy

1. Introduction

VARIANCE ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Platform").

By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account (email address, username, password)
• Subscribe to our services (billing information, payment details)
• Contact our support team (name, email, message content)
• Participate in surveys or promotions

2.2 Automatically Collected Information

When you access the Platform, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, unique device identifiers
• Usage Data: Pages viewed, features used, time spent on the Platform, click patterns
• Log Data: IP address, access times, referring URLs, error logs
• Location Data: General geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Authenticate your account and maintain your session
• Analyze Platform usage and performance
• Deliver personalized content and features

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process your subscription and handle billing
• Send you transactional communications (receipts, account updates, security alerts)
• Respond to your inquiries and provide customer support
• Personalize your experience and deliver relevant content
• Analyze usage patterns to improve our services
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our Terms & Conditions
• Send promotional communications (with your consent, where required)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

• Payment processing (Stripe)
• Cloud hosting (Amazon Web Services)
• Email delivery services
• Analytics providers
• Customer support tools

These service providers are contractually obligated to use your information only for the purposes of providing services to us and must maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure password hashing
• Regular security assessments and updates
• Access controls and authentication measures
• Monitoring for suspicious activity

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Support business operations and improve our services

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

7.4 Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your account settings.

7.5 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality.

To exercise any of these rights, please contact us at privacy@variancedfs.com. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, please contact us at privacy@variancedfs.com or call [Phone Number].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

The Platform is not intended for individuals under the age of 18 (or 21 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links and Services

The Platform may contain links to third-party websites, services, or applications (such as DraftKings or FanDuel). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on the Platform and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: